Primy Official Product Support

Find manuals, assembly videos, and official links for Primy products sold on Amazon.

Primy Office Chair Support & Manuals

Brand: Primy
Model: 934

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Brand: Primy
Model: 777-Z

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Brand: Primy
Model: 2401-Z

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Brand: Primy
Model: 2401

Brand: Primy
Model: D19

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Frequently Asked Questions

1. What’s the difference between -Z, -W, and standard models?

Both -Z and -W are upgraded versions. Simply put: Models with -Z: feature a long gas lift with foot ring; Models with -W: include lumbar support with extra padding; Models without a suffix: are the standard versions.

2. How do I assemble my office chair?

Each product comes with a detailed instruction manual. For extra help, assembly videos and online manuals are available on the Primy™ Product Support  page.

3. How can I contact Primy?

If you have any questions or need support, feel free to contact us at cs@primyhome.com or call +1 (775) 320-9681. We’ll get back to you within 24 hours.

4. How long is the warranty for Primy office chairs?

Primy office chairs come with a lifetime warranty, providing long-term support and peace of mind.  

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